Terms and Conditions
Thank you for working with Slowkoder!
When we say ”company”, “we”, “our”, or “us” in this document, we are referring to Slowkoder.
When we say ”service” or ”services”, “product” or “products” in this document, we are referring to the product and/or service line-up of Slowkoder.
We may update these Terms of Service in the future. Whenever we make a significant change to our policies, we will also announce them on our blog or via email broadcast.
When you use our service, now or in the future, you are agreeing to the latest Terms of Service. That's true for any of our existing and future services and all features that we add to our service over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.
If you do not agree to these Terms of Service, do not use our services. Violation of any of the terms below may result in the termination of your account. That's a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about our operations, while keeping an open door to your feedback.
Account terms
You are responsible for maintaining the security of your account and password. Slowkoder cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for any activity that occurs under your account (even by others who have their own logins under your account).
You may not use our service for any illegal purpose or to violate any laws in your jurisdiction.
You must provide your legal full name and a valid email address in order to complete the signup process.
You must be a human. Accounts registered by bots or other automated methods are not permitted.
Payment, refunds, upgrading and downgrading terms
When a payment for services is due, we will send a notification via your email address. This notification will contain all the required information you need to complete said payment.
Payment can also be completed via our website. Paying customers are billed via credit/debit card, bank transfer, or other payment methods provided by our payment provider.
Our payment process is conducted by multiple payment processors: Paddle, Vesicash, and Squad. These payment processors charge fees, and said fees are usually inclusive of all taxes, levies, or duties imposed by taxing authorities. These payment processors may also collect those taxes on behalf of taxing authority and remit those taxes to taxing authorities. See each providers respective Terms of Use for additional details. There are no surprise fees and your card will never be charged unexpectedly.
Fees paid hereunder are non-refundable.
Where applicable, you may be able to upgrade or downgrade your account. If this is possible, you may do so at any time via the provided account settings feature. Downgrading your account may cause the loss of features or capacity of your account. Slowkoder does not accept any liability for such loss.
For information on refunds, please see our Refund Policy
Cancellation and termination
You are solely responsible for properly canceling your account. An email to cancel your account is not considered cancellation. Please contact us for instructions on how to cancel your account. Where applicable, we provide a simple no-questions-asked cancellation link.
On cancellation, all your data will be marked for deletion after 30 days. Within 10 days of that, all your data will be permanently deleted. We cannot recover this information once it has been permanently deleted.
You can choose to delete your account at any time. All your data will be permanently deleted immediately when you delete your Slowkoder account.
We reserve the right to suspend or terminate your account and refuse any and all current or future use of the service for any reason at any time. Such termination of the service will result in the deactivation or deletion of your account or your access to your account. Slowkoder reserves the right to refuse service to anyone for any reason at any time. We have this clause because statistically speaking, out of the thousands of clients we serve, there may be at least one doing something nefarious.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any service customer, company employee or officer may result in immediate account termination.
Modifications to the service
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of our services with or without notice.
Sometimes we change the pricing structure for our services. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our blog or the affected services themselves.
Slowkoder shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
Content ownership, copyright and trademark
You are solely responsible for any content and other material that you submit, publish, transmit, email, or display on, through, or with our services.
We claim no intellectual property rights over the material you provide for use with our services. All data remains yours.
You may provide us with feedback, suggestions, and ideas about our services. You agree that we own all rights to use and incorporate the feedback you provide in any way, including in future enhancements and modifications to our services, without payment or attribution to you.
You must not modify another website so as to falsely imply that it is associated with Slowkoder. The look and feel of the service is copyright© to Slowkoder. All rights reserved. “Slowkoder”, the Slowkoder logo and any other product or service name or slogan displayed on the service are trademarks of the company and may not be copied, imitated or used, in whole or in part, without the prior written permission of the company or the applicable trademark holder. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services, use of our services, or access to our services without the express written permission by the company.
Privacy and security of your data
We take many measures to protect and secure your data through backups, redundancies, and encryption.
Each party agrees to handle the other party's data in accordance with (i) all applicable laws; and (ii) privacy and security measures reasonably adequate to preserve the other party data's confidentiality and security.
You own all right, title, and interest to your data. We obtain no rights from you to your data. We do not collect and analyze personal information from web users and we do not use behavioral insights to sell advertisements. We will never collect or store any personally identifiable information and we will never abuse your privacy or those of your users. When using Slowkoder, you 100% own and control all of your data. We will never sell or share your data to any third-parties.
You agree to comply with all applicable laws including all privacy and data protection regulations.
You agree not to use our services to send sensitive information to the company where unauthorized disclosure could cause material, severe, or catastrophic harm or impact to the company, any data subjects or third-parties. Sensitive information includes, but is not limited to credit card information, passport numbers, government issued identification numbers, financial account information, real time geolocation and personally identifiable information (PII). PII is information that could be used on its own to directly identify, contact, or precisely locate an individual.
Please see our Privacy policy for more details.
General conditions
Your use of Slowkoder services is at your sole risk. Our services are provided on an “as is” and “as available” basis. We do take uptime of our application seriously.
We design our services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our services will meet your specific requirements or expectations.
We also test all of our features extensively before shipping them. As with any software, our services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don't guarantee completely error-free services.
Technical support is provided by email. Email responses are provided on the reasonable effort basis without guaranteed response time.
We as humans can access your data to help you with support requests you make and to maintain and safeguard Slowkoder to ensure the security of your data and our services as a whole.
We use third party vendors to provide the necessary hardware, storage, payment processing and related technology required to run the Services.
Liability
We mention liability throughout these Terms but to put it all in one section:
You expressly understand and agree that Slowkoder shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.
This agreement shall be governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria shall have exclusive jurisdiction to hear and determine all issues that may arise under or in relation to this agreement.
Contact Us
If you have a question about any of the Terms of Service, please contact us:
- Email: info@do-not-showslowkoder.com